As a Product Engineer in the Engineered Specials group at
Fisher Controls in
Marshalltown, Iowa, I supported Fisher’s sliding-stem product lines throughout
their life cycle. My work ranged from quoting special orders with unusual material,
temperature, or pressure requirements to resolving manufacturing issues and
supporting products in the field. I advised the
manufacturing floor on rework decisions, investigated warranty claims and service
requests, and worked with customers to resolve product issues. Because Marshalltown
is Fisher’s global headquarters, I collaborated daily with colleagues around the world.
A Fisher CAV4 cutaway rendering
I supported some of Fisher’s specialty product lines including
the 461,
the CAV4,
and many
cryogenic products.
Some of these products were designed as far back as the 1940s which
presents many unique challenges for providing support to our customers.
During my time at Fisher, I have used my software development background to
improve our engineering tools, particularly with Microsoft PowerApps and Sharepoint.
Along with an intern, we developed a pseudo-ticketing system with Microsoft PowerApps
to track conversations between engineering and sales to provide more traceability
for engineering quotes. This tool is used by over 250 people around the world.
I’ve also developed a number of engineering calculators using PowerApps to make looking
up data in large standards documents easier and more convenient for engineers.
